MS Outlook for Mac 2016 (version 15.41; build 171205) MS Exchange 2016 (on-premises) macOS High Siera (version 10.13.2) Storage 184GB available (total 250GB) Issue Summary: One user reported that his Outlook keeps downloading attachments for emails in INBOX folder (10,000+ items in Inbox). Once done, it starteds to repeat the process and shows. Downloads of attachments from outlook mail when used in safari suddenly stopped working. Problem affects all Outlook accounts but not other mail accounts running under safari such as muu-muu mail. Can download attachments ok from the same outlook accounts on my i-phone. Affects attachments on new messages and those on messages where I had. Set Default Mail App. This tool lets you choose Outlook for Mac as your default mail application. Then Outlook opens a new email whenever you click on a mailto: link in an email or website. Reset Recent Addresses. This tool lets you reset recent addresses that Outlook has stored, and delete recent addresses all at once, instead of one at a time. May 25, 2012 Outlook 2011 is stuck downloading attachments endlessly. How can I stop this? I've restarted over and over, but now it just constantly downloads. I also rebuilt the database and made new identities dozens of times in the last few weeks because the software kept crashing. Something happened after a recent Service Pack that messed things up.
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Sep 08, 2021 • Filed to: Recover Emails • Proven solutions
Sharing files as attachments on emails has become a norm in the tech world. However, sometimes users may not be able to open the attachments sent to them. The need has therefore arisen for users to learn how to fix the issue of attachments not opening in outlook. Read the post, you are able to know about the causes and specific solutions to the Outlook error 'Can't Open Attachments'.
Reasons and Fixes for 'Outlook Attachments not Opening' Issue
This section will combine both causes and solutions. In this part, you are able to learn 7 reasons why your attachments cannot be opened in Outlook. What you need to do is to confirm the exact reason and then follow the method to solve it. Let's begin right away!
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1 Unrecognized File Format:
The first major reason why you may not be able to open an attachment in outlook is that the file is in a format that your computer cannot recognize. In other words, it could be that your system does not have the software necessary for opening the file format. For instance, if you have not installed an app such as Adobe Photoshop, you cannot open a received .psd image.
What to do:
- Get the sender to resend the file as an attachment in a format that your computer system can access
- Install software that can open such a file format. This second option is advisable in cases where you will be dealing a lot with this particular file format
2 Bad File Association or Problem with Program
Sometimes you may have the right program for opening a particular file format but still face this error. It implies that the file is not associated with the right program. You can change the program to a program that works for you.
What to do:
- Save the attachment to your local drive instead of trying to open it directly from the email sent to you
- Open 'Explorer' or 'My Computer'
- Right-click on the file that has been sent to you as an attachment, then choose 'Properties'
- Hover on 'Opens with'. Here, choose 'Change' to see different programs from which you can choose. Click on the program you wish to use for opening your file and tap 'Apply' or 'OK'.
- Can't find your preferred program? Do not worry, just tap the 'Browse' option, locate the .exe (executable) file of the program on your PC and choose 'OK' to make the program your default attachment opening program
- If you want to use this particular program to open all your attachments going forward, tick the box beside the option 'Always use this app to open' and select 'OK'
3 Antivirus Programs Preventing
Some antivirus programs you have installed on your system may be the reason you cannot open your attachments in Outlook. How does this work? Antivirus programs work to secure your system from all incoming data to your PC. Attachments are part of such incoming data and so in the course of doing their work, the antivirus programs may stop you from having access to your attachments. Simply disable your antivirus in this instance to check for sure if they are the reason why you can't open the attachments or not.
What to do:
- Go to the 'Windows notification area' and locate the antivirus you wish to disable. The programs usually appear as icons
- Right-click the program's icon and choose 'Disable', 'Shutdown', or 'Stop', depending on the program settings
- Alternatively, open the program if necessary and use its menu to disable
4 Compressed File
Files are usually compressed into formats that make it easier for transfers, especially if the files are very bulky or large in numbers.
What to do:
- First, save the compressed files from your email
- Use any file extractor that will work on the particular zipped folder to decompress the files before you open them. There are several decompressors available online such as Winzip, Winrar, 7Zip, etc. Make a choice and follow the app instructions to decompress your ZIP or RAR files
5 The sender has an Apple Computer and You have a PC:
This is self-explanatory as the attachments created in a different OS from yours will cause a problem. Thus, if the person sending the attachment to you uses an Apple device and you use Windows, you may encounter difficulty opening such an attachment. The solution to this is simple:
- Inform whoever is sending you a mail attachment that your OS is Windows hence they should save their attachment in a format that is compatible with Windows before sending it to you
6 Corrupted File
If you receive an already corrupted mail as an attachment, you cannot open it because of the damage. Files become inaccessible if they have been infected with one virus or another and have thus become corrupted. Therefore, you have to do some checks so you can end up with an uncorrupted file.
What to do:
- Ask the sender to confirm that the file is opening on their system
- If it is not accessible, then the problem is from the source location. Thus, the sender should create another file that isn't corrupted before resending
7 Outlook Add-ins
Outlook add-ins form much junk and end up preventing outlook from performing properly. You may discover that the add-ins that form part of your outlook are the reason you cannot open attachments.
What to do:
- Launch Outlook
- Follow this path: 'File' > 'Options' > 'Add-ins'
- Select 'COM Add-ins' under the tab 'Manage'
- Just beside 'Manage', you will see the 'GO' button, select it.
- Untick the boxes beside the add-ins and click 'Ok' once you have disabled them all
- Close and re-open Microsoft Outlook to see if the attachments can now be opened
More Solutions to Fix Cannot Open Attachments in Outlook 2016/2013/2010
If you still cannot open your attachments even after the solutions above, you have to resort to the ultimate solution, which is the use of a third-party repair software for corrupt .pst file. Stellar Outlook Repair Tool is the tool you need for the job. This software is capable of fixing virtually all issues associated with Outlook, so you have to give it a try.
Now that you have decided to download the app, launch it, and use the steps below to repair your corrupted outlook files:
Step 1 Add Corrupt File
The first window you will see on the Stellar Outlook Repair interface is the 'Select PST File for Repair' window. Under it, click 'Find' or 'Browse' to add the corrupt file from Outlook.
Outlook 2016 Attachment Problem
Step 2 Repair File
Start repairing the .pst files you have added by choosing the 'Repair' button at the bottom of the window shown above. Wait for the files to be scanned and the errors to be fixed.
Step 3 Preview and Save File
The next step is to view all the files that have been scanned and repaired. This tool's interface is quite easy to navigate and understand. You will see your files displayed on the left pane, the contents in the middle pane while the right pane will display the details of each .pst file
Download Attachments Outlook Vba
Once you have viewed that all your files are intact, just follow this short path: 'Home' > 'Save Repaired File'
The Bottom Line
Because of the importance of Outlook in the sending and receiving of emails, you cannot stop using it altogether. This is why you need the solutions provided above to fix the issue of 'cannot open attachments in Outlook'. For the ultimate PST repair tool, choose Stellar Outlook Repair
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